Tracking shipment:
 
SHIPPING POLICIES
1. Shipping Timeframe: We will ship all orders received Monday to Friday by the next business day. Orders placed on Saturday, Sunday or statutory holidays will be shipped by the next business day.
 
2. Shipping Options: On the checkout page, you should select one of the following shipping options and we will calculate the shipping cost based on your selection.
  Postal Service: Our standard shipping method is via Regular Postal Services. The shipping will take 2 to 15 business days, depending on your location.
Express Service: We can process your shipment via FedEx or UPS express services. The shipping charges are calculated based upon weight and dimensions of the package and the location of final destination. The shipping charge will be added to your order.
 
3. Tracking: A tracking number will be provided to you and will be listed on the Order Status page. You can track your shipment directly by clicking on the Order Status online or track with your tracking numbers provided by clicking on the courier company's link at the left page.
 
4. Package Before Shipment: Every unit of product is inspected to be free of defects before being shipped. Any damages occurred during shipment will not be replaced.
 
5. Out of Stock: If we are temporarily out of stock on an item that you've ordered, you will receive an email notification with an expected shipping date.
 
6. Insurance: Please note that for every package shipped by FedEx and UPS courier companies, there will be a basic insurance coverage provided by FedEx and UPS respectively. If the shipment is requested by Regular Postal Service, there is no insurance provided.
 
7. Multiple Shipments: Shipments to more than one address need to be placed in separate orders, and will be processed independently.
 
8. Free Shipping Promotion: We will cover free Regular Postal Service with a minimum purchase requirement of US$300.00 per one order. For express service request, it will be charged as actual costs. (This promotion is available for end user only.)
 
9. Others: Further details are subject to the Terms and Conditions in this Site.
 
 
Copyright ® 2005 Pegasus Lifecare Inc. All rights reserved.
The trademark of CARESENG has been registered in Canada and many other countries, and is pending in U.S.A.

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