| 1. |
Shipping Timeframe: We will ship
all orders received Monday to Friday by the next
business day. Orders placed on Saturday, Sunday
or statutory holidays will be shipped by the next
business day. |
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| 2. |
Shipping
Options: On the checkout page, you should
select one of the following shipping options and
we will calculate the shipping cost based on your
selection.
| |
•
Postal Service: Our standard
shipping method is via Regular Postal Services.
The shipping will take 2 to 15 business days,
depending on your location. Shipping cost
depends on weight, package dimensions, type
of shipping service, etc. The freight/handling
charge will be added to your total invoice balance. •
Express Service: We can process
your shipment via couriers such as FedEx, UPS,
Purolator or other services available. The
shipping charges are calculated based upon
weight and dimensions of the package and the
location of final destination. The freight/handling
charge will be added to your total invoice balance. |
|
| |
| 3. |
Tracking: A tracking
number will be provided to you and will be listed
on the Order Status page. You can track your shipment
directly by clicking on the Order Status online
or track with your tracking numbers provided by
clicking on the courier company's link at the left
page. |
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| 4. |
Package Before Shipment: Every
unit of product is inspected to be free of defects
before being shipped. Any damages occurred during
shipment will not be replaced. |
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| 5. |
Out
of Stock: If we are temporarily out of
stock on an item that you've ordered, you will receive
an email notification with an expected shipping
date. |
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| 6. |
Insurance: Please
note that for every package shipped by courier companies
such as FedEx and UPS, there will be a basic insurance
coverage of about CAD$100 (subject to change by couriers)
provided by the courier company respectively. If you want
us to purchase extra insurance from couriers, please let
us know at the time of order. Insurance fee will be added
to the total freight/handling amount. If you want to ship
your order by basic Regular Postal Service, no insurance
and no tracking number will be provided. |
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| 7. |
Multiple Shipments: Shipments to more
than one address need to be placed in separate orders,
and will be processed independently. Only one shipping
address is allowed per order. |
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| 8. |
Free Shipping Promotion:
For shipments to China with a minimum purchase requirement
of CAD$1,000 per order, we will cover free shipping service.
Otherwise, a freight/handling fee of approximately CAD$50
(for package within 8 lb of weight) will be added to your
total invoice balance (cost is subject to change). For
shipments within Canada and to other countries, and for
express service by couriers, freight/handling fee will be
charged at actual costs (This promotion is available for end user only). |
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| 9. |
Others:
Further details are subject to the Terms and Conditions
in this Site. |